<script type="application/ld+json">{ "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What is SwagPax?", "acceptedAnswer": { "@type": "Answer", "text": "SwagPax is an independent streetwear label founded in 2024 and based in Dortmund, North Rhine-Westphalia, Germany. It makes small-run graphic t-shirts and long sleeves from German 100% cotton blanks, cut and vinyl-pressed by hand in Dortmund. Pieces are printed to order, sized S to L, priced €30 to €35, and shipped worldwide with tracking. A new drop is released every month." } }, { "@type": "Question", "name": "How long does a SwagPax order take?", "acceptedAnswer": { "@type": "Answer", "text": "Everything is printed to order, so allow 1–2 weeks (5–10 business days) for your piece to be cut and vinyl-pressed by hand in Dortmund. Transit takes a further 2–4 business days within Germany, 2–8 within the EU, 8–24 to the United States, and 3–4 weeks elsewhere. That is roughly 7–14 business days total for a German order. Every parcel ships tracked." } }, { "@type": "Question", "name": "Why does SwagPax take 1–2 weeks to ship?", "acceptedAnswer": { "@type": "Answer", "text": "Because nothing is pre-printed. Each piece is cut and vinyl-pressed by hand in Dortmund after you order it, which means no overproduction and no dead stock. It is why the print lasts longer than a standard transfer, and it is the trade-off for buying from a one-person label rather than a warehouse." } }, { "@type": "Question", "name": "How much does SwagPax shipping cost?", "acceptedAnswer": { "@type": "Answer", "text": "Shipping is €2.50 within Germany and the European Union, $12 to the United States and $10 to the rest of the world. It is free on any order of two or more pieces. US duties and import taxes are already included in the product price, so nothing is charged on delivery." } }, { "@type": "Question", "name": "What is SwagPax's return policy?", "acceptedAnswer": { "@type": "Answer", "text": "You can return any order within 14 days of receiving it, with no reason needed. Items must be unworn, unwashed and in their original packaging. Refunds are issued to the original payment method within 5–10 business days of the return arriving. If an item arrives misprinted, damaged or in the wrong size, SwagPax covers return postage and sends a replacement." } }, { "@type": "Question", "name": "Will a SwagPax t-shirt shrink?", "acceptedAnswer": { "@type": "Answer", "text": "Not if you follow the care instructions: machine wash cold at 40 degrees, inside out, and hang dry. No tumble dryer and never iron directly on the print. The t-shirts are 100% cotton at 150 g/m², or 185 g/m² for the fake innocence t-shirt." } }, { "@type": "Question", "name": "What size should I order from SwagPax?", "acceptedAnswer": { "@type": "Answer", "text": "Measurements are taken flat, by hand: size S is 48 cm chest and 68 cm length, M is 50 and 70 cm, L is 53 and 72 cm. The long sleeve runs one size bigger than the t-shirts, so size down if you are between sizes. For the t-shirts, size up if you are between sizes." } }, { "@type": "Question", "name": "Where are SwagPax clothes made?", "acceptedAnswer": { "@type": "Answer", "text": "The blanks are German and 100% cotton. Every graphic is cut and vinyl-pressed by hand in Dortmund, Germany, by the label's founder. Nothing is drop-shipped and nothing is made in advance." } }, { "@type": "Question", "name": "How often does SwagPax release new drops?", "acceptedAnswer": { "@type": "Answer", "text": "A new drop is released every month. Runs are small, usually three pieces per size, and sold-out designs are not always reprinted. Subscribers to the newsletter see each drop 24 hours before everyone else." } }, { "@type": "Question", "name": "Do US customers have to pay customs or import duties?", "acceptedAnswer": { "@type": "Answer", "text": "No. For US orders, duties and import taxes are already included in the product price, so nothing is charged on delivery. For other non-EU countries, duties are calculated and displayed at checkout." } } ]}</script>
